Restaurant Supervisor

1 week ago


Dundee, Dundee City, United Kingdom German Doner Kebab Full time

Job Summary

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at German Doner Kebab in Dundee, Scotland. As a Restaurant Supervisor, you will be responsible for leading the Front of House team to deliver exceptional guest service and maintain high standards of quality, cleanliness, and safety.

Key Responsibilities

  • Lead and manage the Front of House team to ensure excellent guest service and high standards of quality, cleanliness, and safety.
  • Oversee and manage the Front of House area, including supervising staff, managing inventory, and maintaining stock levels.
  • Ensure compliance with food safety and health & safety rules and regulations.
  • Monitor and maintain high standards of guest care, including responding to guest complaints and taking appropriate action to resolve issues.
  • Train and develop team members to ensure they have the skills and knowledge to deliver exceptional guest service.
  • Collaborate with the General Store Manager to coordinate all aspects of the Front of House, including stock control, budgeting, and inventory management.
  • Perform other duties as designated by Operations Manager due to business demands.

Requirements

  • Proven working experience as Supervisor/Duty Manager within the Food Industry.
  • Demonstrated experience in guest service management.
  • Extensive guest care knowledge.
  • Proficiency in English.
  • Computer literacy and familiarity with POS systems.
  • Strong leadership, motivational, and people skills.
  • Financial management skills.


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