Project Support Specialist

1 month ago

London, Greater London, United Kingdom Zutec Full time
About the Role

We are seeking a skilled Project Support Specialist to join our Handover team at Zutec. As a key member of our team, you will be responsible for providing administrative support to our project managers, ensuring the smooth operation of our projects.

Your primary focus will be on project administration, including maintaining accurate records, managing client information, and coordinating with suppliers and subcontractors. You will also be responsible for ensuring compliance with quality standards and procedures, and for contributing to the achievement of our project delivery team's KPIs.

To succeed in this role, you will need to be highly organized, with excellent communication and problem-solving skills. You should be proficient in using Jira and other project management tools, and have experience in a similar administrative or support role.

Key Responsibilities:

  • Project Administration: Maintain accurate and up-to-date records of project information, including client details and project milestones.
  • Client Communication: Coordinate with clients to ensure timely responses and ongoing collaboration throughout the project lifecycle.
  • Supplier and Subcontractor Coordination: Engage with suppliers and subcontractors to ensure timely delivery and resolution of issues.
  • Quality and Standards Compliance: Ensure adherence to quality standards and procedures, and contribute to the implementation of agreed-upon remedies and preventative measures.
  • Service Level Maintenance: Identify and report actions to maintain or improve levels of service, contributing to continuous project improvement.

Requirements:

  • Strong Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records.
  • Proactive Problem Solving: A proactive approach to identifying and escalating issues, ensuring timely resolution.
  • Effective Communication: Strong verbal and written communication skills, with the ability to engage with both internal teams and external stakeholders.
  • Attention to Detail: A meticulous approach to maintaining records, documentation, and client communications.
  • Technological Proficiency: Competency in using Jira, CRM systems, and other project management tools to manage tasks and track project progress.

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