Retail Store Operations Manager

3 weeks ago


Portsmouth, Portsmouth, United Kingdom Zachary Daniels Recruitment Full time

Retail Store Operations Manager

We are seeking a highly skilled Retail Store Operations Manager to join our team at Zachary Daniels Recruitment. As a key member of our operations team, you will be responsible for managing a store team of warehouse and delivery colleagues, ensuring seamless customer service and feedback management, and driving ecommerce and online delivery dispatch experience.

Key Responsibilities:

  • Manage a store team of warehouse and delivery colleagues to ensure efficient operations and high-quality customer service.
  • Take control of customer service and feedback management, ensuring prompt resolution of issues and continuous improvement.
  • Drive ecommerce and online delivery dispatch experience, ensuring timely and accurate order processing and delivery.
  • Manage delivery logistics, including stock control and stock management, to ensure seamless customer experience.
  • Recruit and train colleagues to ensure a high-performing team.
  • Monitor and manage KPIs to drive business growth and improvement.
  • Work closely with business owners to deliver their online strategy and drive business success.

This is a fantastic opportunity for an operationally focused retail manager to bring ideas and drive motivation to our business. Your voice will be heard and acted upon, and in return, you will play a key part in the business direction and growth. We offer a competitive salary up to £30,000 plus bonuses, benefits, and a wide range of development and progression opportunities.

About Us:

Zachary Daniels Recruitment is a leading recruitment agency specializing in retail and operations management. We are passionate about helping businesses find the best talent and supporting individuals in their career growth.

What We Offer:

A competitive salary up to £30,000 plus bonuses, benefits, and a wide range of development and progression opportunities.

How to Apply:

If you are a highly skilled Retail Store Operations Manager with a strong retail background, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].


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