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Victim Care Specialist

1 month ago

Manchester, United Kingdom Catch22 Full time
Job Role

We are seeking a Victim Care Specialist to provide support to victims of crime across Greater Manchester, managing a caseload of referrals made by Greater Manchester Police. The primary point of contact throughout the victim's journey, providing initial contact and assessment of individual needs, and tailoring support plans to meet these needs.

The successful candidate will be the team's lead in a specialist area, ensuring our services and interventions relating to that specialism remain current, building relationships and expertise in this specialism, and positioning Catch22 as a leader in the sector.

Main Responsibilities
  • Provide effective interventions to support those in need, whether over the phone or in-person.
  • Report caseload to leadership and ensure data is collected and recorded accurately.
  • Perform other administrative duties as required.
  • Represent Catch22 and engage with partnerships, attending engagement events, local community centres, and liaising with other organisations to ensure the service provides the best emotional support for victims.
  • Become the lead specialist in one of the following areas: Domestic Abuse, Sexual Violence, FGM, Children and Young People, Gangs and Knife Crime, Modern Day Slavery, Hate Crimes, Equality, Diversity and Inclusion, Fraud, Radicalisation.