Hospital Receptionist
6 days ago
About the Role
We are seeking a skilled and customer-focused Switchboard Operator to join our team at Worcestershire Royal Hospital.
Key Responsibilities
- Answering internal and external calls with high accuracy and efficiency
- Providing exceptional customer service and support to callers
- Operating the internal bleep system and maintaining accurate records
- Proactively updating and maintaining the computer database of hospital personnel and departments
- Performing various administrative tasks to ensure seamless operations
- Working flexible hours, including public holidays, to meet the 24/7 needs of the hospital
About You
We are looking for a reliable and team-oriented individual with excellent communication and clerical skills.
Requirements
- Previous experience in a customer-facing role is preferred but not essential
- Ability to work well under pressure and maintain a high level of accuracy
- Strong communication and interpersonal skills
About ISS
ISS is a world-leading workplace and facility management company, dedicated to delivering exceptional services and creating a positive impact on people's lives.
Our Values
We are committed to diversity, inclusivity, and equality, and we welcome applications from candidates from all backgrounds.
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