Guest Services Supervisor

2 weeks ago


Solihull, Solihull, United Kingdom Valor Hospitality Europe Full time
Role Overview

We are seeking a highly skilled Guest Services Supervisor to join our team at our Solihull hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for.

Key Responsibilities
  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
  • Manage a small team of hospitality staff, providing guidance and support to ensure that they are equipped to deliver excellent service.
  • Work collaboratively with other departments to ensure seamless delivery of hotel services and facilities.
  • Contribute to the development and implementation of initiatives to improve guest satisfaction and loyalty.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and growth within our company.
  • A dynamic and supportive work environment.
  • Access to exclusive discounts and perks for you and your family.
About Us

Valor Hospitality Europe is a leading hospitality company with a portfolio of 34 hotels across the UK. We are committed to delivering exceptional customer experiences and providing our guests with memorable stays. If you are passionate about hospitality and have a desire to deliver outstanding service, we would love to hear from you.



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