Customer Experience Ambassador

3 weeks ago


Gateshead, Gateshead, United Kingdom Mecca Bingo Full time
About the Role

We are seeking a talented and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.

You will be trained to perform all roles necessary to look after our customers, from serving food and drinks to providing entertainment and support. We are looking for someone who is fun, adaptable, caring, and hardworking, with a natural ability to connect with people and make them feel valued.

As a Customer Experience Ambassador, you will be an ambassador for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions. You will be expected to demonstrate these values in your daily interactions with customers and colleagues, and to contribute to a positive and inclusive work environment.

We offer a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture. You will also have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.

Our team is passionate about delivering exceptional customer experiences, and we are committed to providing a supportive and nurturing work environment. If you are a people-focused individual who is passionate about delivering outstanding customer service, we would love to hear from you.

We are an inclusive employer, committed to ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please let us know ahead of your interview.



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