Hotel Assistant

1 month ago


Minehead, Somerset, United Kingdom The Aurora Group Full time

Job Overview

The Aurora Group is seeking a skilled and flexible Hotel General Assistant to join our team. As a key member of our hotel team, you will play a vital role in ensuring the smooth operation of our hotel business.

Main Responsibilities

  • Support reception, front of house, and housekeeping teams to ensure the continuous smooth running of the hotel business.
  • Deliver exceptional customer care and ensure a high standard of service is maintained at all times.
  • Complete cleaning and preparation tasks to support business needs and requirements.
  • Conduct regular checks on public areas, bedrooms, and laundry tasks, and clean/comply as required.
  • Support with the clearing and cleaning of still room if no kitchen porter is on shift.
  • Cover reception duties in a professional manner, including taking phone calls, taking bookings, checking in guests, and completing payments.

Requirements

  • Hotel experience in all departments and a positive team player.
  • City and Guilds Hospitality and Catering Level 2 or equivalent.
  • At least 1 year's reception experience.
  • Experience of working in a hotel or restaurant setting.
  • Housekeeping experience.
  • Experience of working in a team setting.
  • Food Hygiene certificate (desirable).
  • Allergen's course (desirable).
  • Working with young vulnerable adults or children (desirable).

Benefits and Additional Information

The Aurora Group offers a competitive salary and benefits package. If you are interested in this role, please apply online and complete our application form. For more information, please contact us.



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