Support Staff Member

6 days ago


Minehead, Somerset, United Kingdom The Aurora Group Full time

Overview


We are seeking a Support Staff Member to join our team at The Aurora Group, assisting with the smooth running of our hotel business.



The Role:

As a Hotel General Assistant, you will be responsible for ensuring the safety and well-being of our students while on duty. This includes being aware of Company policies relating to Food Hygiene, Food Safety, Health & Safety and COSHH.




  • Attend all appropriate meetings as required.
  • Deliver exceptional customer care at all times.
  • Perform cleaning and preparation tasks to meet business needs.
  • Conduct regular checks on public areas, bedrooms and laundry tasks, and clean/complete as required.
  • Cover reception duties in a professional manner, including taking phone calls, bookings, checking in guests and processing payments.
  • Lend a hand wherever required, adapting to changing demands and prioritizing tasks effectively.


About You:

To succeed in this role, you will need:




  • Hotel experience in various departments and a positive team player attitude.
  • A City and Guilds Hospitality and Catering Level 2 qualification or equivalent.
  • At least one year's reception experience.
  • Familiarity with working in a hotel or restaurant setting.
  • Housekeeping experience.
  • Ability to work collaboratively within a team.
  • Possession of a Food Hygiene certificate (desirable).
  • Allergen's course completion (desirable).
  • Experience working with young vulnerable adults or children (desirable).


What We Offer:

We offer a competitive salary package, with an estimated annual salary of £18,000-£22,000 based on location and experience. Benefits include flexible working hours, opportunities for professional growth and development, and a chance to make a positive impact on the lives of our students.



Please visit our website to learn more about this opportunity and apply online. For any inquiries, contact us through our website.



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