Fitness Store Team Leader
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Store Manager to join our team at Fitness Superstore. As a Store Manager, you will be responsible for providing an exceptional customer experience, achieving sales targets, and leading a team of sales professionals.
Key Responsibilities:
- Provide an unsurpassed in-store experience for customers
- Sell high-quality fitness equipment face-to-face and over the phone
- Achieve sales targets by analysing customer needs and making informed product recommendations
- Work with customer service and operations teams to ensure efficient customer solutions
- Manage and motivate a team for continuous increase in sales and efficiency
- Deal with staffing issues such as interviewing potential staff and conducting performance reviews
- Ensure standards for quality, customer service, and health and safety are met
- Respond to customer issues promptly and efficiently
- Ensure the store maximises sales opportunities
Requirements:
- At least 3 years management and sales experience
- Effective leadership and ability to motivate others
- Ability to plan and prioritise workloads and delegate accordingly
- Customer focus
- Ability to multi-task and work under pressure
- Desire to work as part of a team to generate fresh and innovative ideas
- Excellent numerical skills
- Excellent I.T. skills
- Great communication skills
- Teamworking skills
- Enthusiasm
- Confidence
- Competitive nature
- Positive attitude
About Us:
Fitness Superstore is a successful retail and distribution business selling through 12 stores, telephone, and website with an annual turnover of over £30m. We pride ourselves on providing an outstanding customer service experience to every customer.
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