Fitness Store Team Leader

4 weeks ago


Frimley, United Kingdom BODYPOWER SPORTS LTD Full time

About the Role:

We are seeking a highly motivated and experienced Store Manager to join our team at Fitness Superstore. As a Store Manager, you will be responsible for providing an exceptional customer experience, achieving sales targets, and leading a team of sales professionals.

Key Responsibilities:

  • Provide an unsurpassed in-store experience for customers
  • Sell high-quality fitness equipment face-to-face and over the phone
  • Achieve sales targets by analysing customer needs and making informed product recommendations
  • Work with customer service and operations teams to ensure efficient customer solutions
  • Manage and motivate a team for continuous increase in sales and efficiency
  • Deal with staffing issues such as interviewing potential staff and conducting performance reviews
  • Ensure standards for quality, customer service, and health and safety are met
  • Respond to customer issues promptly and efficiently
  • Ensure the store maximises sales opportunities

Requirements:

  • At least 3 years management and sales experience
  • Effective leadership and ability to motivate others
  • Ability to plan and prioritise workloads and delegate accordingly
  • Customer focus
  • Ability to multi-task and work under pressure
  • Desire to work as part of a team to generate fresh and innovative ideas
  • Excellent numerical skills
  • Excellent I.T. skills
  • Great communication skills
  • Teamworking skills
  • Enthusiasm
  • Confidence
  • Competitive nature
  • Positive attitude

About Us:

Fitness Superstore is a successful retail and distribution business selling through 12 stores, telephone, and website with an annual turnover of over £30m. We pride ourselves on providing an outstanding customer service experience to every customer.



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