Gaming Floor Ambassador
7 days ago
We are Grosvenor Casinos Limited, a leading UK-based casino operator. We are seeking a skilled dealer to join our team and contribute to our mission of providing exceptional customer experiences.
The successful candidate will have a PFL (Personal Licence Holder) qualification and a strong track record of delivering excellent customer service. They will be able to understand and communicate complex information to customers, including game rules and payouts.
As a key member of the gaming floor team, the dealer will work closely with the CADS and gaming supervisor to ensure a smooth and enjoyable gaming experience for all customers.
Key Responsibilities- Provide exceptional customer service and support to customers in gaming.
- Ensure a thorough understanding of casino games, including payouts and rules.
- Communicate effectively with customers to explain game procedures and answer queries.
- Work collaboratively with the team to deliver a high-quality gaming experience.
- Adhere to company policies and procedures, including safer gambling practices.
Estimated Salary: £28,000 per annum.
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