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Lodge Manager
2 months ago
We are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for managing the day-to-day operations of our retirement development, ensuring a high level of customer service and satisfaction for our residents.
Key Responsibilities:
- Manage the maintenance of the property, ensuring that all facilities and services are provided to a high standard.
- Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner.
- Liaise with a range of customers and suppliers, including contractors and maintenance staff.
- Organize activities and events for residents, promoting a sense of community and social interaction.
- Manage the administration of the site, including scheduling maintenance, completing health and safety checks, and maintaining accurate records.
Requirements:
- Experience of working in a similar role, preferably in the retirement living or social housing sector.
- Excellent customer service skills, with the ability to work with a range of customers and stakeholders.
- Strong administrative skills, including proficiency in Microsoft Office applications.
- Ability to work independently and as part of a team, with a high level of autonomy and initiative.
- Passion for providing excellent customer service and a commitment to delivering high-quality results.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
- The chance to make a real difference in the lives of our residents.
