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Host Supervisor

2 months ago

London, Greater London, United Kingdom Puttshack Full time

About the Role:

We are seeking a skilled and enthusiastic Host Supervisor to join our team at Puttshack. As a Host Supervisor, you will be responsible for managing and training our Hosts, who are the first point of contact for our guests. You will ensure that our Hosts provide a warm and welcoming experience for our guests, and are able to articulate the unique features of our venue.

Key Responsibilities:

  • Manage and train a team of Hosts to provide exceptional customer service
  • Ensure that Hosts understand the operations of the venue and can communicate this effectively to guests
  • Be the first point of escalation for any issues that may arise

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A fun and dynamic work environment
  • Access to continuous development through a blended learning approach
  • Access to Medicash – Our health Cash back benefits platform

About Us:

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. We provide a fun and inclusive experience for our guests, and cater to a wide variety of people, from children's parties to date nights and group parties. We offer the highest standards of hospitality and welcome to all of our guests.

Our Vision: To be the universal answer to the question 'Where should we get together'

Our Mission: To create lasting memories for people of all generations through a shared, world class entertainment experience.

Our Purpose: To bring everyone into play.

Our Values:

  • Bring your 'A' game - We strive for excellence in everything we do
  • Lead the Way - Our associates (staff) embrace and are inspired by change
  • Own the Fun - We revel in our guests' enjoyment
  • Care Deeply - We take great care of our guests, our associates and the communities we call home