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Commercial Sales Support Manager

2 months ago


Coventry, Coventry, United Kingdom Pod Talent Full time

Job Summary:

We are seeking a highly skilled and experienced Commercial Team Manager to join our client, a dynamic and expanding global logistics business. As a key member of the Commercial Team, you will be responsible for leading a team of Customer Account Representatives and supporting a team of Account Managers.

Key Responsibilities:

  • Lead the daily activities of a team of ten Customer Account Representatives and drive continuous performance improvement.
  • Support a team of Account Managers and build long-lasting relationships with external customers.
  • Identify gaps in development and create, provide, and monitor training activities for the Commercial Services Team.
  • Analyze and report on key commercial performances, revenue, and KPIs.
  • Build and develop relationships with internal teams and external key clients.

Requirements:

  • 2-5 years of team-leading experience in logistics or a similar service organization.
  • Essential experience in support/admin management or a commercial role.
  • Proficiency and knowledge of MS Office systems and preferably Power BI.
  • Track record of delivering excellent customer service and internal training.
  • Highly organized with a keen eye for detail.

About the Company:

Our client is a global logistics business with a strong market presence in the UK, Germany, France, Belgium, and the Netherlands. With over 40 years of experience, they have built a great reputation, primarily serving FMCG, retail, and leading food production companies across Europe.

About the Role:

This is an incredible opportunity for a driven and ambitious professional looking to grow their career in team leading, management, B2B sales, or customer service. If you thrive under tight deadlines and are keen to join a truly innovative company that genuinely values and invests in its people, this role is perfect for you.