Retail Sales Associate
3 weeks ago
Customer Service Role in Retail Sales
We are seeking a skilled Customer Service Representative to join our team at Travelex. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and providing support with foreign exchange transactions.
About the Role
- Nurture and form relationships with customers to understand their travel and currency requirements.
- Establish yourself as a trusted advisor, providing support and advice on Travelex products and services.
- Process all foreign exchange transactions accurately and efficiently.
- Deliver on key performance goals, focusing on procedural, operational, and customer-centric objectives.
Requirements
- Numerically proficient, with a strong grasp of numbers.
- Excellent communication and interpersonal skills.
- Drive to succeed and a desire to make a positive impact.
What We Offer
- A comprehensive voluntary benefits package.
- Employee wellness programs and discounts.
- Flexible hours and shift patterns.
- Opportunities for overtime and career growth.
- A pension scheme with a reputable provider.
About Travelex
We are a market-leading specialist provider of foreign exchange, dedicated to simplifying customers' access to international money. Our mission is to provide a trusted and widely recognised brand in international money.
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