Retail Sales Associate

3 weeks ago


Huddersfield, Kirklees, United Kingdom Travelex Full time

Customer Service Role in Retail Sales

We are seeking a skilled Customer Service Representative to join our team at Travelex. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and providing support with foreign exchange transactions.

About the Role

  1. Nurture and form relationships with customers to understand their travel and currency requirements.
  2. Establish yourself as a trusted advisor, providing support and advice on Travelex products and services.
  3. Process all foreign exchange transactions accurately and efficiently.
  4. Deliver on key performance goals, focusing on procedural, operational, and customer-centric objectives.

Requirements

  • Numerically proficient, with a strong grasp of numbers.
  • Excellent communication and interpersonal skills.
  • Drive to succeed and a desire to make a positive impact.

What We Offer

  • A comprehensive voluntary benefits package.
  • Employee wellness programs and discounts.
  • Flexible hours and shift patterns.
  • Opportunities for overtime and career growth.
  • A pension scheme with a reputable provider.

About Travelex

We are a market-leading specialist provider of foreign exchange, dedicated to simplifying customers' access to international money. Our mission is to provide a trusted and widely recognised brand in international money.



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