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IT Support Specialist
2 months ago
Job Role:
IT Support Specialist
Location:
Sheffield
Salary:
£39,921.92
We are seeking a dedicated IT Support Specialist to join our team at Government Facility Services Ltd.
As a key member of our technical services team, you will play a vital role in ensuring the smooth operation of our computer systems and infrastructure.
You will be responsible for providing technical support and assistance to our staff, troubleshooting and resolving IT-related issues, and implementing new technologies to improve our services.
Our team is passionate about delivering exceptional service and creating a safe and secure environment for our employees, prisoners, and visitors.
We are committed to promoting rehabilitation and positive change, and we believe that our IT systems play a critical role in supporting this mission.
As an IT Support Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for technology and customer service.
You will be responsible for:
- Providing technical support and assistance to staff, including troubleshooting and resolving IT-related issues
- Implementing new technologies to improve our services and infrastructure
- Collaborating with our technical services team to ensure the smooth operation of our computer systems and infrastructure
- Developing and maintaining technical documentation and procedures
- Staying up-to-date with the latest technologies and trends in IT
We offer a competitive salary and benefits package, including 25 days' annual leave plus Bank Holidays, and a range of non-contractual benefits.
We are an ISO 9001 Certified Company and proud to be a Ministry of Justice business.
We are committed to promoting diversity and inclusion in the workplace and offer a range of training and development opportunities to support your career growth.
Join us in our mission to deliver exceptional service and create a safe and secure environment for all.
