Retail Store Operations Manager
3 weeks ago
**Job Title:** Retail Store Operations Manager
**Location:** Frimley, UK
**Salary:** £34,000 - £40,000 per annum (dependent on experience)
**About Us:** BODYPOWER SPORTS LTD is a leading retailer and distributor of fitness equipment with 12 stores across the UK.
We are seeking an experienced Retail Store Operations Manager to join our team in Frimley. As a key member of our management team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining high store standards.
**Key Responsibilities:*
- Provide an outstanding in-store experience for customers
- Sell high-quality fitness equipment face-to-face and over the phone/Live Chat
- Analyse customer needs and make informed product recommendations to achieve sales targets
- Ensure store maximises profitability and meets sales targets and KPIs
- Manage and motivate a team to increase sales and efficiency
- Deal with staffing issues such as interviewing and conducting performance reviews
- Maintain quality, customer service, and health and safety standards
**Requirements:**
- At least 3 years' management and sales experience
- Ability to deliver targets and drive sales growth
- Desire to work as part of a team to generate fresh ideas
**What We Offer:**
- Competitive salary (£34,000 - £40,000 per annum)
- Bonus scheme (capped at £5-8K+ pa)
- Holiday entitlement (21 days + statutory bank holidays)
- Free car parking
- Product training and induction
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