Client Relations Advisor

2 days ago


Milton Keynes, Milton Keynes, United Kingdom NHBC Full time
Salary: Up to £24,000 + up to 6% bonus per annum

Job Description

We are seeking a highly skilled Client Relations Advisor to join our busy customer contact team. As a key member of our team, you will provide excellent service to conveyancers, builders, developers, solicitors, and housing associations, ensuring the NHBC policy is in place for new homeowners.

Responsibilities include:

  • Handling inbound and outbound calls, emails, webchat, and online queries.
  • Processing payment and document requests.
  • Escalating matters where necessary.
  • Performing daily tasks within SLAs to help the team deliver their targets.


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