Client Care Professional

6 days ago


Milton Keynes, Milton Keynes, United Kingdom IDEAL PERSONNEL Full time
About the Role:

We are seeking an experienced and skilled customer service professional to join our team as a Client Care Advisor. This is a full-time role that involves responding to customer enquiries via phone, email, and live chat, resolving issues efficiently, and maintaining product knowledge.

The ideal candidate will have a proven track record of delivering exceptional customer service, with previous experience in a similar role. You will be responsible for ensuring a seamless experience for our clients by resolving customer complaints, maintaining up-to-date knowledge of our product offerings, and assisting in the development of customer service policies.

Responsibilities:
  • Respond to customer enquiries via phone, email, and live chat
  • Resolve customer complaints efficiently
  • Maintain up-to-date knowledge of our product offerings and promotions

Salary Range:$50,000 - $65,000 per annum

Our Benefits: Competitive salary, comprehensive training program, and opportunities for career growth and development.

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