Executive Director of Operations

3 weeks ago


Poole, Poole, United Kingdom Brewhouse & Kitchen Full time
General Manager Role Overview

As a General Manager at Brewhouse & Kitchen, you will be responsible for leading a team of professionals to deliver exceptional customer experiences and drive business growth. You will have full ownership of your Brewpub P&L, lead shifts, and act as the key contact for the community in your site.

Key Responsibilities

  • Manage front of house, kitchen operations, and microbrewery at B&K
  • Ensure operational standards are met, trading the Brewpub in a safe, legal, and compliant way
  • Develop and implement strategies to drive sales growth and customer satisfaction
  • Lead and motivate a team to deliver flawless execution and service

Benefits of Being a B&K General Manager

  • Award-winning employer - Best Brewing Pub Company & Best Companies Accredited
  • Competitive salary + tronc
  • Bonus scheme with opportunities to enhance annual salary
  • 40-hour working week (full-time equivalent)
  • Access to pay early with Hastee Pay, including financial wellbeing support
  • Free team meal on every shift
  • Discounts and cashback opportunities through Brewhub
  • Cycle to Work scheme
  • Annual incentive trips and benefits
  • Access to award-winning learning & development and apprenticeship programmes
  • Enhanced Maternity and Paternity Pay
  • Flexible shifts to fit in with life

At Brewhouse & Kitchen, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society.


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