Tesco Travel Money Advisor

4 weeks ago


Stourbridge, Dudley, United Kingdom Travelex Full time
Job Title: Tesco Travel Money Advisor - Foreign Exchange Specialist

About the Role:

We are seeking a skilled and customer-focused individual to join our team as a Tesco Travel Money Advisor - Foreign Exchange Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service and expertise in foreign exchange transactions.

Key Responsibilities:

- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements
- Establishing yourself as a trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently
- Delivering on key performance goals both procedural, operational and customer focused

Requirements:

- Numerically proficient, with a firm grasp of numbers and handling large amounts of cash
- IT proficient, with a basic understanding of computers and in-house till systems
- Great communicator, with the ability to build relationships and provide excellent customer service

What We Offer:

- A comprehensive voluntary benefits package, including discounted corporate rates on insurance and products
- Employee wellness programmes, offering guidance and tips on wellbeing
- Flexible hours and shift patterns, with opportunities for overtime
- 25 days holiday (pro-rata), with the option to gain more days and sell days
- Opportunity to earn a monthly bonus on top of base salary
- Pension with a great provider, Scottish Widows

About Travelex:

We are one of the market leading specialist providers of foreign exchange, with a network of stores and a trusted brand. Our mission is to simplify our customers' access to international money, however and whenever.

Join Our Team:

If you are a customer-focused individual with a passion for foreign exchange, we want to hear from you. Apply now to become a part of our team and start your journey with Travelex.

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