Hotel Operations Director

2 days ago


Southampton, Southampton, United Kingdom MATRIX Recruitment and HR LTD Full time
General Manager - Boutique Hotel, Events Operations, and Residential Portfolio

Located in a prime area of Southampton, our boutique luxury hotel is renowned for its exceptional service, elegant design, and bespoke guest experiences. The events space caters to high-end corporate and private clientele, while the company oversees a portfolio of over 10 residential properties under full estate agency management.

The Role
This is an exciting opportunity for a self-motivated individual with a proven track record in hospitality, events, and property management. As General Manager, you will be responsible for driving new business, managing budgets, delivering exceptional guest experiences, and ensuring seamless property management. You must thrive on taking full ownership of operations, developing strategic opportunities, and achieving financial success.
Build and nurture relationships with key stakeholders, including corporate clients, event planners, and property owners. Ensure the smooth running of the events space, delivering high-quality experiences for clients.
  • Financial Management
    Take full accountability for profit and loss, budgets, and financial reporting. Regularly review financial performance and implement strategies to achieve or exceed targets.
Key Qualifications and Skills
Essential
Proven experience in a senior leadership role within hospitality, events, or property management. Strong business acumen, with a track record of managing P&L, budgets, and driving financial performance. Estimated salary £55,000-£65,000 depending on experience.

Desirable
Experience in luxury hospitality or boutique hotel management. Knowledge of estate agency practices and residential lettings management. Established network within the hospitality, events, and property sectors. Proficiency in operational and financial management software.

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