Pension Scheme Administration Lead
7 days ago
Job Overview
">Gallagher Benefit Services is seeking a highly skilled Pension Scheme Administration Lead to join our team. This is an exciting opportunity to work with occupational pension schemes, ensuring service delivery to a high standard and within agreed deadlines.
In this role, you will be responsible for leading all aspects of a portfolio of projects, including managing a team of up to three staff members and deputising for the Portfolio Team Leader when required.
The ideal candidate will have a minimum of 5 years' experience in occupational pension scheme administration, including team management and mentoring. A CPC or PMI qualification (or working towards) is desirable but not crucial.
A strong dedication to delivering outstanding service to clients, members, and management is essential. The ability to perform and check sophisticated manual calculations and explain them in straightforward terms is also required.
This role offers a competitive salary of approximately £55,000 per annum, plus benefits including a defined contribution pension scheme, life insurance, income protection, and health cash plan.
About the Role:
- Lead project tasks in line with internal processes, company policies, and project criteria.
- Review and check non-standard correspondence and reports.
- Analyse and interpret scheme rules and actuarial instructions.
- Effectively handle errors and complaints, following the agreed process.
- Supervise, train, coach, and mentor staff.
- Provide support to team members and assist the Portfolio Team Leader.
- Attend trustee and client meetings as the need arises.
- Assist client account managers with vital documentation.
- Ensure client work is processed accurately and on time, meeting agreed deadlines.
- Prioritise workloads to ensure Service Level Agreements are maintained.
- Manage non-standard client and member queries.
- Identify opportunities for process improvements and support senior staff with their implementation.
- Complete daily timesheets and update agreed goals on a quarterly basis.
- Provide feedback on staff performance, highlighting any concerns to the Portfolio Team Leader.
Salary: Approximately £55,000 per annum
Location: UK
Benefits:
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we'll cover up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
Apply Now:
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