Technical Support Specialist

3 weeks ago


Lane Side, United Kingdom KineticPlc Full time

KineticPlc is seeking an experienced Technical Support Specialist to join our team. As a key member of our operations department, you will be responsible for supporting our customers with their spare part requests, helping identify the right parts based on customer needs, tracking quotation status and reporting on conversion rates and sales performance, generating regular reports on quotations, customer interactions, and sales performance, managing the repair cycle, including preparing quotes for repairs, processing orders, shipping, and invoicing.

A successful candidate will have a degree in Business Administration, certifications in supply chain management or technical training are advantageous, 2-3 years of experience in parts administration, customer service, or a similar field, ideally in a technical or engineering environment, skilled in Microsoft Office (Excel, Word, Outlook) and experienced with ERP systems (preferably Oracle), excellent communication skills in English; additional languages are beneficial.

The estimated salary for this position is £35,000 - £45,000 per annum, depending on experience.



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