Restaurant General Manager

6 days ago

Bicester, Oxfordshire, United Kingdom Penny Cook Recruitment Full time
Restaurant General Manager Job Description

About the Role:

Penny Cook Recruitment is seeking an experienced Restaurant General Manager to lead our high-volume restaurant operation in Bicester. As a key member of our team, you will be responsible for managing all day-to-day operations, controlling labor, stock, and costs, recruiting, training, and developing your team, and maintaining high standards of customer service.

Key Responsibilities:

  • Manage all day-to-day operations, including labor, stock, and costs
  • Recruit, train, and develop a high-performing team
  • Work in a hands-on capacity, leading from the front, including in the kitchen
  • Maintain high standards of customer service and compliance with company systems and procedures
  • Oversee and work closely with the kitchen team to deliver exceptional food quality and presentation
  • Deliver exceptional customer service and work to company targets and KPIs

Requirements:

  • Experience as a restaurant/cafe/coffee shop manager in high-volume, fast-paced commercial customer-facing operations
  • Strong financial and commercial acumen, with P&L accountability
  • Excellent people, communication, and management skills
  • A hands-on, lead-from-the-front approach and a keen eye for detail
  • An intrinsic understanding of legislation and compliance
  • The ability to motivate and enthuse people and teams to deliver results
  • Strong leadership, coaching, performance management, and people development skills
  • A positive and outgoing personality and outlook
  • IT literate, with working knowledge of systems and processes

About Us:

Penny Cook Recruitment is a recruitment agency dedicated to providing high-quality recruitment services to the hospitality industry. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.

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