Front Desk Representative
2 days ago
The Front Desk Representative will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized assistance to guests throughout their stay. This role requires a proactive and detail-oriented individual who can work effectively in a fast-paced environment.
About the Role
- Provide warm and welcoming greetings to guests upon arrival
- Assist with luggage handling, transportation, and other guest requests
- Maintain accurate records and update guest information as needed
- Respond to guest inquiries and resolve any issues promptly
- Collaborate with colleagues to ensure seamless guest service delivery
Requirements
- Previous experience in a 5-star hotel setting preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks efficiently
- Flexible and adaptable in a dynamic work environment
- Basic computer skills and familiarity with hotel software systems
Estimated Salary: $45,000 - $60,000 per annum, depending on location and experience. Accurately reflecting this compensation is crucial for applicants considering this opportunity.
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