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Sales Administrator

2 months ago

Wickford, Essex, United Kingdom Office Angels Full time

About the Role

Office Angels is excited to be recruiting for a Sales Administrator to join their friendly team. As a Sales Administrator, you will have the opportunity to make a real impact on the company's success and be an integral part of their sales team.

Key Responsibilities

  • Follow up on customer enquiries and resolve any issues in a timely manner
  • Process sales orders and quotations, ensuring accuracy and attention to detail
  • Update customer details on the database and maintain accurate records
  • Deal with customer complaints and escalations in a professional and courteous manner
  • Support the wider sales team with administrative tasks and provide excellent customer service
  • Send quotations and pricing updates to customers and take payments as required
  • Confirm delivery dates with clients and liaise with carriers to ensure smooth logistics
  • Provide administrative support to the sales team and other departments as needed
  • Liaise with various in-house and warehouse teams to ensure seamless communication and coordination
  • Produce price lists and resolve customer queries in a timely and efficient manner

Requirements

  • Previous sales administration experience, preferably in a similar industry
  • Excellent customer service skills and a strong telephone manner
  • Organized and detail-oriented with a strong ability to multitask
  • Strong problem-solving skills and ability to think critically
  • Proficient in Excel and other administrative software
  • Confident and professional communication skills, both written and verbal
  • A willingness to learn and adapt to new processes and procedures

About Office Angels

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an Equal Opportunities Employer and are committed to providing a fair and inclusive recruitment process.