No7 Counter Manager

1 week ago

St Austell, Cornwall, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a No7 Counter Manager. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and building strong relationships with customers and colleagues.

Key Responsibilities
  • Inspire and motivate your team to achieve sales targets through coaching and constructive feedback
  • Build strong relationships with customers and colleagues to create a positive and supportive working environment
  • Provide personalized consultations using the latest skincare and beauty products
  • Deliver sales targets by creating business plans and driving in-store promotions and No7 offers
  • Complete our award-winning 12-month Skin School development program
  • Ensure the counter is beautifully presented to showcase the range of No7 skincare and beauty products
  • Be an ambassador for the No7 brand across the store
Requirements
  • A passion for makeup, skincare, and the No7 brand
  • Experience leading and motivating a team to achieve sales targets and drive business growth
  • Outstanding customer service skills, with the ability to work with customers and provide empathy and understanding
  • The ability to work with business plans, achieve sales targets, and review individual and team performance
  • Enthusiasm for ongoing learning and development, expanding skincare knowledge and service expertise
What We Offer
  • Generous employee discount on our own brands and partner businesses
  • Holiday entitlement that increases with length of service
  • Discretionary annual bonus scheme
  • Quarterly allocation of No7 products for personal use and to share with customers
  • CIBTAC certification as a skin expert
  • Training to become a No7 Macmillan Beauty Advisor
  • Retirement Savings Plan

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