Customer Order Coordinator

4 days ago


Basingstoke, Hampshire, United Kingdom Tulip Recruitment Full time

This is a fantastic opportunity to join a local, independent organisation as an Account Coordinator. As a key member of the team, you will be responsible for building strong business relationships with customers and ensuring that orders are dispatched and delivered within the allocated time frames.

About the Role:
  • You will be working closely with the warehouse team to process orders for all brands using a new WMS system, updating order statuses, and providing automatic feedback to customers.
  • You will also be handling stock and order queries through various channels, including email, phone, and live chat.
  • In addition, you will be responsible for managing the delivery of incoming stock, ensuring sufficient storage solutions are available, and reporting any discrepancies to customers.
  • The ideal candidate will have excellent communication skills, be self-motivated, and driven to achieve results.

The salary for this position is estimated to be around £28,000 - £35,000 per annum, depending on experience and qualifications.



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