Ophthalmology Clinic Administrator

4 weeks ago


Burton upon Trent, Staffordshire, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

Job Summary

The University Hospitals of Derby and Burton NHS Foundation Trust is seeking a skilled and organized individual to fill the role of Ophthalmology Eye Clinic Reception Administrator. This position is responsible for providing a high level of customer service to patients, staff, and visitors, while maintaining the smooth operation of the Eye Clinic Reception.

Main Responsibilities

  • Provide administrative support to the Eye Clinic team, including answering phone calls, responding to emails, and managing patient records.
  • Ensure the efficient operation of the Eye Clinic Reception, including managing patient flow, coordinating appointments, and maintaining accurate records.
  • Develop and maintain effective relationships with patients, staff, and external partners to ensure seamless communication and collaboration.
  • Contribute to the development and implementation of policies and procedures to improve the quality of patient care and service delivery.
  • Participate in ongoing training and professional development to enhance skills and knowledge in administrative support and customer service.

About Us

The University Hospitals of Derby and Burton NHS Foundation Trust is a leading healthcare provider in the region, committed to delivering exceptional care and service to our patients and communities. We are proud to be a research-active university hospital, offering a wide range of clinical trials and research opportunities for our staff.

What We Offer

  • A competitive salary and benefits package, including pension scheme, life assurance, and annual leave.
  • Ongoing training and professional development opportunities to enhance skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression and growth.
  • Access to a range of employee benefits, including employee assistance program, discounted gym membership, and onsite fitness classes.

How to Apply

To apply for this exciting opportunity, please click on the link below to access the TRAC Recruitment Site. You will need to register if you do not already have an account.



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