**Operations Manager

4 weeks ago


Cramlington, Northumberland, United Kingdom Extra Recruitment Full time

Job Description: Extra Recruitment are currently recruiting for a Manager for our client based in the North East. The ideal candidate will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile. In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous experience in a busy merchant environment is desirable for this role.

Key Responsibilities and Duties:

  • Dealing with customers face to face and over the telephone
  • Giving excellent customer service and sound product advice
  • Opening and closing stores
  • Delivering stock to customers
  • Working towards KPI and store targets
  • Dealing with recruitment
  • Providing quotations for customers
  • Purchasing materials and managing stock levels for the category
  • Taking a proactive approach to sales, using every opportunity to make or increase sales

Requirements:

  • Previous industry experience
  • Building supplies product knowledge is advantageous
  • Sales experience within a merchant environment is preferable although training will be given to the right candidate
  • Confident with dealing with customers
  • The ability to build great customer relationships, a good telephone manner, excellent communication and interpersonal skills

What We Offer:

  • Competitive salary: £27,500 - £30,000
  • Monday – Friday 7.30am – 4.30pm schedule
  • Must be able to work 2 Saturday mornings per month


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