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Assistant Night Operations Manager
2 months ago
Job Summary
The Ned Careers is seeking a highly organized and professional individual to support the leadership of our night time operation as an Assistant Night Manager. This role will oversee Front of House night operations, ensuring smooth and efficient service delivery to our guests.
Key Responsibilities
- Work closely with the Night Manager to oversee night audit and daily reporting, ensuring accuracy and completeness.
- Act as the main point of contact for guest requests and issues during the shift, following established procedures for reporting and escalation.
- Complete night reporting and auditing of the previous day, maintaining accurate records and providing insights for continuous improvement.
- Communicate effectively with overnight employees to ensure a seamless operation around the building.
- Collaborate with teams such as Security, Ground floor control, and senior leadership as needed to maintain a high level of service quality.
- Work a shift pattern of 4 days on, 3 days off per week, with hours from 10pm to 8:30am.
What We Offer
- A competitive salary of up to £34,000 per year, including service charge.
- Complimentary meals in our team restaurant, Neddy's, including a monthly payday breakfast.
- Exciting learning and development programs to support career growth and progression.
- Exclusive rates at The Ned for staying and dining with family and friends.
- Wellbeing and health benefits, including access to gym, shopping, and cinema discounts.
- A paid volunteer day and refer-a-friend scheme of up to £1,000.
- Regular social events and an employee assistance program providing 24/7 advice and support.
- Reward and recognition initiatives to acknowledge outstanding performance.
Our Commitment to Diversity and Inclusion
The Ned Careers is committed to being the best place to work, with a leading diversity, equity, and inclusion program. We celebrate our diversity and strive to do better, ensuring an inclusive and welcoming environment for all employees.
Requirements
- Eligibility to live and work in the UK.
