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Event Coordinator

2 months ago

Aberdeen, Aberdeen City, United Kingdom Crowne Plaza Holiday Inn Express Hotels,... Full time
Key Role in Sales & Reservations Department

A critical position within our Sales & Reservations team, requiring exceptional customer service skills, attention to detail, and ability to work independently.

Responsibilities:
  1. Establish and maintain strong relationships with clients, ensuring seamless event planning and execution.
  2. Provide outstanding customer service, responding to inquiries and resolving issues in a timely manner.
  3. Collaborate with colleagues to coordinate sales diary, ensuring maximum customer satisfaction.
  4. Draft proposals and book event spaces, accommodation, and services as required.
  5. Follow up and record event feedback, maintaining a high level of customer satisfaction.
  6. Track and follow up on prospect and tentative leads, driving sales growth.

Job Type: Full-time

Pay: £28,000.00 per year

Additional Pay:

  • Tips

Benefits:

  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person