IT Professional

1 week ago


London, Greater London, United Kingdom Alphasights Full time

Alphasights is a digital business that relies heavily on continuous uptime and smooth IT experience. We are currently seeking a proactive and driven individual to join our IT Engineering team in the London office.

Key Responsibilities:
  1. Troubleshoot technical issues, both in person and remotely, including help desk operations and deskside support.
  2. Configure and deploy Macs, VoIP phones, hardware, and networking equipment.
  3. Implement, test, and monitor IT infrastructure to ensure optimal performance, including network and telephony systems.
  4. Assist with project management and new technology roll-outs.
  5. Maintain meeting room hardware for conference calls and video conferencing.
  6. Set up and manage user subscriptions and accounts.
  7. Maintain the company's IT hardware asset register, monitoring, and ordering stock.
  8. Support proprietary and third-party software applications.
  9. Collaborate with global colleagues to ensure seamless integration of transferees, visitors, and new joiners.

We estimate the salary for this role to be around £50,000 - £60,000 per annum, depending on experience.



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