Clinical Services Director

1 day ago


Southampton, Southampton, United Kingdom Optical Express Full time
Job Description:

We are seeking a highly skilled Clinical Services Lead to join our team at Optical Express. As a key member of our leadership team, you will be responsible for providing clinical guidance, education, and quality improvement initiatives to enhance patient care and safety.

The ideal candidate will have extensive experience in clinical leadership, education, and quality improvement, with a strong understanding of regulatory requirements and industry best practices. You will work closely with clinical teams to develop and implement training programs, monitor quality improvement initiatives, and ensure strict adherence to all relevant regulatory standards and guidelines.

In addition to your clinical expertise, you will possess excellent communication and interpersonal skills, with the ability to travel within the region as needed. If you are a dedicated and experienced healthcare professional looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Clinical Leadership: Provide guidance and clinical leadership to clinic teams, ensuring the highest standards of patient care and safety.
  • Education: Develop and deliver training programs for clinical staff to ensure continuous professional development, in line with industry best practices and regulatory requirements.
  • Quality Improvement: Implement and monitor quality improvement initiatives to enhance clinical outcomes, patient satisfaction, and operational efficiency within the clinics.
  • Regulatory Compliance: Ensure strict adherence to all relevant regulatory standards and guidelines, such as CQC, GOC, and ISO requirements.
  • Patient Experience: Collaborate with the clinical teams to optimise the patient experience, maintaining the highest level of patient satisfaction.

Qualifications/Experience:

  • Registered Healthcare Professional with relevant clinical experience.
  • Experience in leadership and management in a clinical setting.
  • Knowledge of cataract and refractive surgery procedures and/or cosmetics and aesthetics.
  • Understanding of regulatory requirements and quality standards in the healthcare industry.


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