Spa Operations Manager

5 days ago


Marlow, United Kingdom Crowne Plaza Marlow Full time
Spa Supervisor Opportunity at Crowne Plaza Marlow

We are seeking a highly skilled and experienced Spa Supervisor to join our team at Crowne Plaza Marlow. As a key member of our Quad Wellness & Spa team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our spa facilities.

Key Responsibilities:
  • Manage the spa reception desk and provide a warm welcome to our guests
  • Maintain high standards of cleanliness and hygiene throughout the leisure club
  • Conduct regular checks on the pool and spa facilities to ensure they are safe and well-maintained
  • Provide excellent customer service and respond to guest queries and concerns
  • Work collaboratively with the spa team to deliver exceptional guest experiences
Requirements:
  • Previous experience in a spa or leisure club environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and ability to maintain high standards
  • Flexibility to work a variety of shifts, including weekends
What We Offer:
  • Competitive salary and benefits package
  • Full training and development opportunities
  • Meals on shift and access to our hotel facilities
  • Tremendous IHG Employee rate available at all Intercontinental Hotels Group properties worldwide

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