Linen Porter

**Purpose of the role**:
Ensuring the supply of linen to the hotel is maintained in accordance with set par stocks.

Periodic inventory of Linen and Stores.

To follow standard operational procedures within Housekeeping department to ensure efficiency and consistency of the department

As Linen Porter you are confident and enjoy supporting the team to ensure the guest experience throughout the stay.

**Duties and Key Responsibilities**:

- Sort’s items and counts and records number of items soiled, reporting any damaged or dirty.
- Carrying out guest requests such as extra beds, pillows, bathroom supplies
- Reporting any damaged or missing items to the Floor Supervisor.
- Report any issue in the room to your supervisor or Line Manager
- Have knowledge or room types and other facilities, guest service within the hotel
- Undertaking regular deep cleaning tasks
- Use of machinery as a Carpet and Floor Cleaner
- Use of Washing and Dry Machines
- Report any defects in equipment
- Maintaining all equipment and work areas clean and tidy
- Be environmentally aware
- To ensure good working relationship with all other departments.
- Work flexible hours in accordance with the departmental rota
- Compliance with all Health and Safety requirements.

**Key Requirements**:

- Previous experience in a similar role is desirable but not essential as full training will be given
- Excellent communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- Be able to pay attention to details
- Positive Attitude
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- To be highly motivated

**Company Benefits**:

- 28 days paid holiday per annum, including bank holidays
- Pension scheme
- Career progression through training and development
- Staff car parking
- Free meal whilst on duty in our staff restaurant
- Friends and Family bedroom rate at Danesfield House Hotel and Spa
- Discount of 15% on products used in the Spa
- Discount of 50% on treatments taken in the Spa
- Discount of 25% on products in the Gift Shop
- Discount of 50% off Food and Drink up to maximum of 4 people (all bookings require prior authorisation)

**Salary**: £21,673.60 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Marlow, SL7 2EY: reliably commute or plan to relocate before starting work (required)

Work Location: In person