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Operations Manager
2 months ago
The Botanist is seeking a seasoned professional to fill the role of Assistant General Manager. As a key member of our team, you will be responsible for driving business growth, fostering a positive work environment, and delivering exceptional customer experiences.
Key Responsibilities:
- Business Development: Identify opportunities for growth and implement strategies to increase revenue and market share.
- Team Management: Lead and motivate a high-performing team, providing guidance and support to ensure excellent service delivery.
- Operational Excellence: Oversee daily operations, ensuring seamless execution of events, and maintaining high standards of quality and safety.
- Customer Experience: Develop and implement initiatives to enhance customer satisfaction, loyalty, and retention.
What We Offer:
- Competitive Salary and Bonus Scheme: A market-leading salary and bonus structure that rewards exceptional performance.
- Professional Development: Opportunities for growth and development through our in-house Management Academy.
- Benefits Package: A comprehensive benefits package, including a company pension scheme and employee assistance program.
- Discounts and Perks: Enjoy 50% discount on food and drinks at any of our venues, as well as other exclusive benefits.
