Support Specialist for Technology Team

6 days ago


London, Greater London, United Kingdom Formula E Full time

About the Role

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As a key member of the Technology team at Formula E, you will strive to provide exceptional support and continuously look for ways to improve processes and systems.

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Main Responsibilities:

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  • Provide user support and education with a customer-centric approach.
  • Install, configure, and maintain hardware and software.
  • Deliver engaging workshops to employees to enhance their knowledge of Formula E technologies.
  • Perform out-of-hours and weekend support according to the department's schedule.
  • During race days, be available 'on-call' over evenings and weekends.
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Requirements:

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  • Proven experience in IT support, specifically with macOS and iOS.
  • A customer-focused mindset; effectively manage time and prioritize multiple projects.
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Desired Knowledge:

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  • macOS and iOS
  • DNS, DHCP, TCP/IP
  • Office 365, Microsoft Azure
  • Communication and Collaboration tools (Zoom, Slack, Egnyte, Smartsheet or equivalents)
  • Jamf or other MDM systems
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Salary Information:

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We offer a competitive salary of $65,000 - $80,000 per year, depending on experience.

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Benefits and Others:

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Formula E offers a dynamic work environment and opportunities for professional growth. If you have what it takes to join our team, we encourage you to apply.



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