Support Specialist for Technology Team
6 days ago
About the Role
">As a key member of the Technology team at Formula E, you will strive to provide exceptional support and continuously look for ways to improve processes and systems.
">Main Responsibilities:
">- Provide user support and education with a customer-centric approach.
- Install, configure, and maintain hardware and software.
- Deliver engaging workshops to employees to enhance their knowledge of Formula E technologies.
- Perform out-of-hours and weekend support according to the department's schedule.
- During race days, be available 'on-call' over evenings and weekends.
Requirements:
">- Proven experience in IT support, specifically with macOS and iOS.
- A customer-focused mindset; effectively manage time and prioritize multiple projects.
Desired Knowledge:
">- macOS and iOS
- DNS, DHCP, TCP/IP
- Office 365, Microsoft Azure
- Communication and Collaboration tools (Zoom, Slack, Egnyte, Smartsheet or equivalents)
- Jamf or other MDM systems
Salary Information:
">We offer a competitive salary of $65,000 - $80,000 per year, depending on experience.
">Benefits and Others:
">Formula E offers a dynamic work environment and opportunities for professional growth. If you have what it takes to join our team, we encourage you to apply.
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