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IT Support Specialist
2 months ago
{"h1": "IT Support Analyst Role", "p": "At Change Digital, we are seeking an experienced IT Support Analyst to join our team in Edinburgh. As a key member of our service desk, you will be responsible for providing exceptional customer service, troubleshooting, and resolving technical issues in a Microsoft environment.
Key Responsibilities:
\u2022 Provide technical support to internal and external customers
\u2022 Troubleshoot and resolve technical issues with hardware, software, and network systems
\u2022 Install, configure, and document systems, software, and hardware
\u2022 Collaborate with cross-functional teams to resolve complex technical issues
Requirements:
\u2022 Minimum 3 years of experience in a busy Service Desk environment
\u2022 Proficiency in Office365, Active Directory, Windows, Mac, and iOS
What We Offer:
\u2022 Competitive salary and benefits package
\u2022 Opportunities for career development and growth
\u2022 Collaborative and supportive work environment
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your latest CV, for immediate consideration.
", "h2": "About Change Digital", "p": "Change Digital is a digital and tech recruitment agency that specializes in placing talented professionals in exciting roles. We pride ourselves on our supportive and collaborative work environment, and we are committed to helping our employees grow and develop their careers.
At Change Digital, we believe that our employees are our greatest asset, and we are dedicated to providing them with the tools and resources they need to succeed.
If you are interested in learning more about this role or would like to discuss your application, please do not hesitate to contact us.
", "h3": "How to Apply", "p": "To apply for this role, please submit your latest CV and a cover letter outlining your experience and qualifications. We look forward to hearing from you
"}
