IT Support Specialist

6 days ago

Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time

Job Title: IT Support Specialist

We are seeking an IT Support Specialist to join our team at Cathcart Technology. As an IT Support Specialist, you will be the first point of contact for our users, providing technical support and assistance with IT-related issues.

Key Responsibilities:

  • Provide technical support and assistance to users via phone, email, and in-person
  • Troubleshoot and resolve IT-related issues in a timely and efficient manner
  • Collaborate with the IT team to resolve complex technical issues
  • Document and track technical issues and resolutions

Requirements:

  • 1-2 years of experience in IT support or a related field
  • Strong knowledge of computer systems, hardware, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply: If you are a motivated and detail-oriented individual with a passion for IT, please submit your application, including your resume and a cover letter, to [insert contact information].

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