Merchant Branch Manager

2 days ago


Egham, Surrey, United Kingdom HSS Hire Ireland Full time
About the Role

We're seeking a highly skilled and experienced Merchant Branch Manager to join our team at HSS Hire Ireland. As a key member of our team, you will be responsible for building strong customer relationships by offering premier hire solutions and top-tier products across all building service sectors.

Key Responsibilities
  • Independently manage the HSS dedicated area within our partnering builder's merchant, providing expert assistance to customers with their hire needs while actively seeking opportunities to upsell and cross-sell products and services.
  • Cultivate and maintain strong relationships with customers to secure repeat business and long-term loyalty.
  • Promote the branch to increase trade sales growth.
  • Meet and exceed sales targets with a customer-focused approach.
What We Offer

As a Merchant Branch Manager at HSS Hire Ireland, you will enjoy a competitive salary, excellent benefits package, and opportunities for career growth and development. You will also have the chance to work with a talented and dedicated team who are passionate about delivering exceptional customer service.

Requirements
  • Experience in construction products/equipment and have previously held a similar managerial/supervisor position in builder's merchant or a related business.
  • Strong commercial acumen with awareness of the current market.
  • Proven ability to consistently meet and exceed performance targets, prioritise tasks and consistently meet deadlines with a strong focus on finding solutions.
  • Commitment to continuous learning and expanding product expertise.
  • Dedication to delivering exceptional customer service.
  • Highly adaptable, self-motivated, and resourceful.
  • Excellent organisational abilities, with a talent for balancing workloads and meeting service demands.


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