Current jobs related to Luxury Hotel Guest Experience Specialist - South West London - 41 Hotel

  • Guest Experience Agent

    4 months ago

    South Kensington, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Luxury Hotel Sommelier

    4 days ago

    South West London, United Kingdom GORING HOTEL Full time

    The Goring Hotel is seeking a dynamic and experienced Assistant Head Sommelier to join its esteemed team.Key Responsibilities:Deliver exceptional beverage service to guests in the hotel's dining room.Maintain the highest standards of table setting and service execution.Promote the hotel's wine service and expertise to guests and staff alike.Manage and...

  • Luxury Hotel Guest Experience Specialist

    2 weeks ago

    London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a skilled Guest Experience Executive to deliver exceptional service to our guests, visitors, and residents during nighttime hours. This role is a fundamental position that requires a high level of service standard and attention to detail.Key ResponsibilitiesStrive to continuously improve guest experiences at night and live the...

  • Luxury Hotel Guest Experience Specialist

    2 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    As a Guest Relations Executive at AccorHotel, you will be the face of our luxury hotel, responsible for delivering exceptional personalized service to our guests. Your goal will be to ensure each guest feels valued, cared for, and leaves with a lasting positive impression of their stay.Key Responsibilities:Prepare arrivals for VIP guests to ensure a smooth...

  • Luxury Hotel Guest Experience Specialist

    2 weeks ago

    London, Greater London, United Kingdom Marriott Full time

    Guest Experience ExpertDeliver exceptional five-star luxury lifestyle service to every guest interaction.Maintain a positive, supportive demeanor and professional grooming standards at all times.Possess essential knowledge of food and beverage, hotel navigation, storage areas, food hygiene, and service.Attend monthly departmental meetings and 1:1's to ensure...

  • Luxury Hotel Guest Experience Specialist

    2 weeks ago

    London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a skilled Guest Experience Executive - Nights to deliver exceptional service to our guests, visitors, and residents. This role is a fundamental position that focuses on the arrival and departure experiences and the guest experience throughout their stay, offering impeccable service in line with our Peninsula Service...

  • Head of Guest Experience

    4 days ago

    London, Greater London, United Kingdom Corecruitment Full time

    Job Title: Head of Guest Experience - Luxury HotelJob Summary:We are seeking a highly skilled and experienced individual to join our team as a Head of Guest Experience at a luxury hotel in London. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable and...

  • Guest Service Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...

  • Guest Experience Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá is...

  • Luxury Hotel Guest Experience Professional

    1 week ago

    London, Greater London, United Kingdom The Peninsula London Full time

    Guest Experience Executive - NightsThe Peninsula London is seeking a skilled Guest Experience Executive to provide exceptional service to our guests, visitors, and residents during nighttime hours. This role is a fundamental position that offers high levels of service, focusing on the arrival and departure experiences and the guest experience throughout...

  • Guest Service Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Luxury Hotel Guest Experience Specialist

    2 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Relations Executive to join our team at Accor Hotel. As a Guest Relations Executive, you will be responsible for delivering exceptional personalized service to our guests, ensuring they feel valued, cared for, and leave with a lasting positive impression of their stay.Key...

  • Luxury Hotel Guest Experience Expert

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Title: Part Time Chambers Club AssociateAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment and enjoy making a difference? We're looking for a Part Time Chambers Club Associate to join our team at Marriott International.About the RoleAs a Part Time Chambers Club Associate, you will be responsible...

  • Luxury Hotel Guest Experience Expert

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Title: Part Time Chambers Club AssociateAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment and enjoy making a difference? We're looking for a Part Time Chambers Club Associate to join our team at Marriott International.About the RoleAs a Part Time Chambers Club Associate, you will be responsible...

  • Luxury Hotel Guest Experience Specialist

    7 days ago

    London, Greater London, United Kingdom Montcalm Collection Full time

    About Montcalm CollectionWe are a collection of luxury hotels in London, united by timeless style and peerless service. Our hotels are housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters, and a diamond-shaped skyscraper. Each hotel reveals a different chapter in the city's story, with classic hospitality standing the test of...

  • Guest Service Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • VIP Guest Experience Specialist

    5 days ago

    North West London, United Kingdom Nobu Hotel London, Portman Square Full time

    Job DescriptionWe are seeking a highly skilled VIP Guest Experience Specialist to join our team at Nobu Hotel London Portman Square. The ideal candidate will have a proven track record in delivering exceptional guest experiences in a luxury hospitality setting.Main Responsibilities:Manage and oversee the entire VIP guest journey from post reservation to...

  • Luxury Hotel Guest Experience Manager

    1 week ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    About the RoleThe Guest Experience Supervisor will be responsible for supervising and training Guest Personalisation Officers, ensuring the smooth running of the department. This role requires strong organizational and multitasking abilities, as well as previous experience in hotel Guest Experience within the luxury segment.Key ResponsibilitiesSupervise and...

  • Luxury Hotel Guest Experience Manager

    2 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    About the RoleWe are seeking a highly skilled Guest Experience Supervisor to join our team at Park Hyatt London River Thames. As a key member of our Guest Experience team, you will be responsible for ensuring that our guests receive the highest level of service and experience during their stay with us.Key ResponsibilitiesSupervise and train Guest...

  • Luxury Hotel Guest Experience Manager

    3 days ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Experience Supervisor Park Hyatt London River Thames offers an exceptional opportunity for a Guest Experience Supervisor to join its team. As a Guest Experience Supervisor, you will be responsible for supervising and training Guest Personalisation Officers, ensuring the smooth running of the department. You will also be responsible for following up...

Luxury Hotel Guest Experience Specialist

2 months ago

South West London, United Kingdom 41 Hotel Full time

About 41 Hotel

41 Hotel is a family-owned, award-winning hotelier business with a reputation for excellence in guest service. As a luxury hotel, we pride ourselves on providing an exceptional experience for our guests.

Job Summary

We are seeking a highly skilled and experienced Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing outstanding service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Guest Service: Provide exceptional service to guests, responding to their needs and requests in a timely and professional manner.
  • Room Preparation: Ensure that all arrival rooms are fully checked and prepared as per the guests' preferences.
  • Itinerary Creation: Create personalized itineraries for guests, including recommendations for local attractions and activities.
  • Department Liaison: Liaise with other hotel departments to ensure seamless service delivery and to address any guest concerns.
  • Administrative Tasks: Manage administrative duties, including responding to guest emails and completing tasks as required.

What We Offer

  • Professional Development: Opportunities for training and development to enhance your skills and knowledge.
  • Competitive Salary: A competitive salary and service charge.
  • Benefits Package: A comprehensive benefits package, including free meals on duty and discounted accommodation rates.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.

Requirements

  • Previous Hotel Experience: A minimum of 1 year's experience in a similar role in a luxury hotel environment.
  • Excellent Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Attention to Detail: Strong attention to detail and ability to multitask in a fast-paced environment.