Career Development Specialist
1 week ago
Maximus, a global organisation with a profound impact on people's lives, is seeking a Career Development Specialist to join their team in the UK.
As an Employment Advisor, you will work directly with customers to help them overcome barriers to employment, providing vital support to transform their lives. You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet personal performance targets and Key Performance Indicators.
- Meet personal performance targets and Key Performance Indicators
- Manage a caseload of customers using coaching strategies, ensuring they are prepared for interviews and job searching
- Undertake assessments using tools to understand a customer's circumstances, preferences and holistic barriers to progression
- Co-produce personalised SMART action plans with sequenced interventions and development opportunities
- Use specialist services to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training)
- Identify recruitment needs and undertake pre-screens and group assessments
- Co-produce in-work support plans with participants and employers
- Participate in continuous improvement activities to ensure excellent customer service
This role is fully office based, Monday to Friday. The ideal candidate will be customer-focused, a strong team player with a positive approach to work and colleagues. They will have previous experience of working in a fast-paced environment, delivering services to meet contractual and quality standards. A strong communicator with creative problem-solving skills and ability to plan and organise workload is essential.
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