Sales Support Specialist

2 days ago


Dartford, Kent, United Kingdom Stanbridge Full time

At Stanbridge, we are seeking a highly motivated and detail-oriented Sales Support Specialist to join our dynamic Office team. The ideal candidate will assist in the day-to-day successful operation of our office, scheduling field engineers, handling customer inquiries and bookings, and supporting the Sales executive to increase leads.

This role requires strong communication skills, a passion for organisation and administration, and the ability to adapt as required.

Main Responsibilities:

  • Handling incoming calls and emails promptly and professionally
  • Providing accurate information and resolving customer queries
  • Scheduling service and repair appointments
  • Following up with customers to ensure satisfaction
  • Processing quotations, orders, and invoices
  • Assisting with sales administration tasks, such as data entry and report generation
  • General Administration and day-to-day ad hoc tasks to support the overall office needs
  • Building and maintaining strong relationships with clients
  • Actively promoting our products and services via phone, including making outgoing sales calls

Key Qualifications:

  • Experience in a customer service or administrative role (Essential)
  • Excellent verbal and written communication skills
  • Strong organisational and time management skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to multitask and prioritise tasks
  • A positive and proactive attitude
  • Experience in a customer service or administrative role (preferred)
  • Knowledge of marketing and social media
  • Experience with CRM systems
  • Previous supervisory experience an advantage as the role has the potential to develop to team leader.

What We Offer:

  • Opportunities for professional development
  • A supportive and friendly work environment
  • 28 Days Holiday
  • Dress Down Fridays
  • Early finish on a Friday (3 pm)


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