Customer Service Associate

2 days ago


ThornabyonTees, Stockton-on-Tees, United Kingdom NEXT Full time
About Our Team

We are a dynamic and fast-paced retail company looking for talented individuals to join our team. As a Customer Service Associate - Stock Team Member, you will play a key role in ensuring that products are accurately processed and delivered to our customers in a timely manner.

You will work closely with our store team to maintain high standards of customer service and ensure that our stores are clean, tidy and well-organised. The successful candidate will have perfect products available for our online customers by:

  • Accurately processing stock quickly and to the highest standard, which includes locating, packing and promptly transferring stock in and out of store
  • Meeting deadlines to always deliver to our customers at the promised time
  • Keeping operational areas of the store clean, tidy and organised
  • Working in all areas of the store as needed, including the sales floors, to offer fast and friendly service
About You

We are looking for a strong communicator who is able to work effectively in a team environment. A keen eye for detail and ability to work well under pressure is essential.

You will take pride in your work and approach all tasks with energy, pace and dedication. Happy to work on your own and keep yourself busy to achieve all performance targets, you will be flexible, supportive and always ready to go the extra mile for your team and our customers.

The estimated salary for this role is £14,000 per annum, based on 6 hours work per week.

Benefits
  • Recognition and rewards for doing a great job and achieving great results
  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
  • 10% off most partner brands & up to 15% off Branded Beauty
  • 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
  • Early VIP access to sale stock
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
  • Access to fantastic discounts at our Staff Shops
  • Sharesave scheme
  • Access a digital GP and other free health and wellbeing services
  • Life assurance
  • You can register for a discounted health plan for you and your family
  • Financial Wellbeing - Save, track and enhance your financial wellbeing
  • Apprenticeship - Earn, learn and gain a qualification (England stores only)
  • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
  • Support Networks - Access to Network Groups to empower and celebrate each other
  • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more


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