Assistant Manager

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Farmfoods Full time
Assistant Manager Job Description

We are seeking a highly motivated and experienced Assistant Manager to join our team at Farmfoods in Poole, Bournemouth. As an Assistant Manager, you will play a key role in the success of our shop, working closely with the Shop Manager to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  • Assist the Shop Manager in the day-to-day running of the shop, ensuring a safe, clean, and tidy environment for customers.
  • Develop and lead a high-performing team of Retail Assistants, providing coaching, mentoring, and feedback to ensure excellent customer service and sales performance.
  • Take ownership of shop routines, including stock management, inventory control, and cash handling.
  • Support the Shop Manager with recruitment, induction, and training of new team members.
  • Contribute to the development of the shop's business plan, setting targets and objectives to drive sales growth and customer satisfaction.
Requirements:
  • Proven experience as a manager, team leader, or supervisor in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong leadership and coaching skills, with the ability to motivate and develop a high-performing team.
  • Ability to work flexibly, including weekends and evenings, to meet the needs of the shop and customers.
  • Basic knowledge of retail operations, including stock management, inventory control, and cash handling.
What We Offer:
  • A competitive salary and benefits package, including 30 days' holiday, great training and development opportunities, and a smart uniform.
  • The opportunity to work for a leading retailer, with a strong commitment to customer service and sales growth.
  • A supportive and collaborative team environment, with opportunities for career progression and professional development.

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