Hospitality Supervisor
2 days ago
At Signature Senior Lifestyle, we're dedicated to providing exceptional care and hospitality to our residents. As a Hospitality Supervisor, you'll play a vital role in ensuring our residents receive the highest level of service and care.
Key Responsibilities:- Manage and oversee the day-to-day operations of our non-clinical departments, including Food & Beverage, Culinary, housekeeping, activities, and front of house.
- Build relationships with residents, champion their experience, and take on board their feedback and expectations.
- Take the lead in resolving complaints and investigating incidents.
- Ensure your team has the right skills to meet the needs of our home, identifying and facilitating any training and development.
- Up to £49,000 per annum plus annual bonus
- Up to 30 days annual leave, starting at 25 plus 8 bank holidays depending on length of service
- Workplace pension with matching contributions
- Free meals on shift for staff working 6+ hours
- Private medical insurance and company sick pay
- Life Assurance Scheme
- 'Blue Light' discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme - Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
We're looking for someone with 1 to 2 years' experience in a supervisory role, ideally in healthcare, restaurants or hotels, industry relevant qualifications, and local market knowledge. If you're passionate about providing exceptional service and care, we'd love to hear from you.
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