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Tenant Engagement Specialist

2 months ago

London, Greater London, United Kingdom Brackenberry Full time

We are seeking a skilled professional to collaborate with a local authority in Islington to assist with the appointment of a Tenant and Landlord Engagement Officer on a 3-month contract, with the potential for extension at the client's discretion. Please submit your CV for consideration.

Compensation: Competitive hourly rate

Key Responsibilities:

  • Provide expert advice, advocacy, and support to tenants on their rights and responsibilities, as well as landlords and letting agents on their obligations.
  • Develop opportunities across the council to engage with tenants and landlords, with the aim of improving the management of privately rented homes in the borough.
  • Organize meetings, groups, and other platforms with internal and external stakeholders involved in private rented housing to promote best practices in rented accommodation, including establishing and promoting a Landlords' Forum.
  • Lead on consultation and research to identify and assess the views and priorities of stakeholders, with the aim of developing strategies for landlord and tenant engagement.
  • Play a proactive role in the development of policies and procedures that impact private sector tenants and landlords.

Requirements:

  • Degree or level 6 qualification in a relevant field or extensive practical experience in landlord and tenant engagement activities.
  • Experience working in tenancy relations roles, including investigating harassment and illegal evictions.
  • Experience working in partnership with other teams and organizations.

Please note:

  • You should be available to start immediately or at short notice.
  • You should have the right to work in the UK.
  • This role requires a basic DBS check.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless otherwise stated, all of our roles are temporary, although assignments can be extended by clients on a longer-term basis and can sometimes become permanent.

Important: We will interpret your application as permission to submit your CV to this role, unless you advise us otherwise. Your DBS must be either obtained through us or accompanied by a subscription to the DBS updating service.