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Trackside IT Infrastructure Engineer

1 month ago

Woking, Surrey, United Kingdom McLaren Group Full time

Job Title: Trackside IT Infrastructure Engineer

Job Summary:

The Trackside IT Infrastructure Engineer will provide support to trackside Racing users, Mission Control users, and setup the trackside network and infrastructure for a race weekend. The role requires close collaboration with colleagues in Racing, IT, and the wider businesses.

Key Responsibilities:

  • Setup and configure the trackside environment prior to a race weekend
  • Point of contact for Trackside personnel
  • Build, manage & support servers from a hardware and OS perspective
  • Support and manage security solutions, proxy, anti-virus, and custom applications
  • Support and manage network hardware and equipment
  • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices
  • Ensure network connectivity of all workstations and user laptops
  • Perform equipment, hardware and software upgrades
  • Monitor and test server and network performance and provide performance statistics and reports
  • Recommend, schedule, and perform server and network improvements, upgrades, and repairs
  • Provide guidance to less experienced members of the team
  • Using strong technical skills to find solutions to both typical and unconventional problems
  • Analysing root causes to ensure permanent resolution where possible
  • Taking ownership of end user issues with a strong sense of responsibility
  • Tactical decisions to implement initiatives to 'get things done'

Requirements:

  • Extensive previous experience in complex organisations and IT Support
  • Experience tackling complex technical faults working with cross functional teams
  • Strong networking understanding: cabling, VLANs, DHCP, DNS, LAN, WAN, Cisco Meraki
  • Understanding of ITIL and Service Management good practice framework
  • MCP/MCITP/CCNA certified desirable

What We Offer:

We encourage and support diversity, equity and inclusion. We will actively promote a culture that values difference and eliminates discrimination in our workplace.

McLaren Racing is based at the iconic McLaren Technology Centre (MTC) near Woking. Our state of the art, sustainable campus offers many facilities including a gym, restaurant and indoor and outdoor break-out areas, as well as direct access to park and common land.